Shipping policy
Shipping Policy
Order Processing
Orders are printed and fulfilled on demand by our printing and fulfillment partner. Processing times may vary depending on the item, order volume, and production schedule.
Shipping Rates & Delivery
Shipping rates and available delivery options are calculated and displayed at checkout.
Delivery times are estimates and may vary depending on your location, shipping carrier, holidays, weather, or other circumstances outside of our control.
Order Tracking
When tracking information is available, it will be sent to the email address provided with your order once your order has shipped.
Incorrect Shipping Addresses
Please make sure your shipping address is correct before completing your order. PNW Chicana Creations is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided at checkout.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, you receive the wrong item, or your order appears to be lost in transit, please contact us at hello@pnwchicanacreations.com with your order number and, when applicable, photos of the issue. We’ll do our best to help resolve the problem.
International Shipping
International shipping availability and rates, when offered, will be shown at checkout. Customers are responsible for any customs duties, taxes, or import fees that may apply to their order.
Questions
If you have any questions about shipping or your order, contact us at hello@pnwchicanacreations.com.